The A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the programs inception in 1993.
The course covers a minimum period of Four (4) weeks
Identifying and Installing Personal Computer Components Microprocessors Maintaining Portable Computers Identifying components Fundamentals of Networking Network cabling and protocols
Identifying motherboard components
Troubleshooting portable PCs Wireless networking
Installing and expanding memory Troubleshooting printer and scanner problems Internet connection technologies
PC communication devices Managing Windows Operating Systems Windows architecture Troubleshooting network and Internet problems
Data storage systems Installing and upgrading Windows
Computer Security Best Practices Ensuring physical security
Troubleshooting strategies for PCs
Managing, optimizing and troubleshooting
Detecting and fighting malware
Ensuring Safety in the Workplace Safe operating environments Communication and Professionalism
COMPTIA N+ (NETWORKING)
The CompTIA Network+ certification is an international industry credential that validates the knowledge of networking professionals with experience in network support or administration or adequate academic training. A typical candidate would have CompTIA A+ certification or equivalent knowledge, but this is not a prerequisite. An accepted foundation-level, vendor-neutral certification for networking professionals, many IT certifications integrate CompTIA Network+ into their curriculums. The CompTIA Network+ Certification course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present fundamental skills and concepts that you will use on the job in any type of networking career. If you are pursuing a CompTIA technical certification path, the CompTIA A+ certification is an excellent first step to take before preparing for the CompTIA Network+ certification.
The course covers a minimum of Two (2) months with Nine (9) hours lecture per week
Network Theory TCP/IP Services Disaster Recovery
Network Communications Methods Other Network Protocols Network Data Storage
Network Data Delivery Local Area Network (LAN) Infrastructure Network Operating Systems
Network Media and Hardware Wide Area Network (WAN) Infrastructure Network Troubleshooting
Network Implementations Network Security Network Baselining
Networking with TCP/IP Remote Networking